Below are some of the positions we hold in our Venue. We are always looking to expand our talent pool, however at times we may not be hiring for certain positions.
Typical Schedules are nights and weekends, from 5:00PM until close sometimes midnight until 2:00AM depending on business needs. Typical hours are 1-3 days a week or up to 24 hours in a week.
Certain Ages and Restrictions Apply.
Mechanically minded folks, listen up: we’re currently on the lookout for a new crop of talented professionals to join us on the lanes as entry-level mechanics (or “C-mechanics”). What do our C-mechanics do? The simple answer: whatever it takes to keep the party rolling—clearing pin jams, resolving issues with our ball returns, and tackling other malfunctions that may unexpectedly... strike. You’ll take part in our rigorous yet rewarding training program and assist our more experienced B-Mechanics in performing both urgent repairs and preventative maintenance—and usually while people are bowling around you. Sound interesting? (Spoiler alert: it is.)
Our Counter/Desk Attendants are the “air traffic controllers” of our centers—greeting guests in person and by phone and relaying details about our venues, pricing, and promotions/specials. These team members understand that exceptional guest interactions are at the core of the Orland Bowl experience and in their roles, they tackle a host of guest needs—providing our customers with the proper equipment; ensuring that this equipment is clean and organized; managing customer flow, tracking lane availability, and maximizing lane usage; and following all cash-control procedures when ringing sales at the front counter.
Do you know what goes into having a great party? Good—because that’s the kind of entertainment know-how that we need from our Event Hosts. These team members transcend the role of party planner and become trusted party confidantes to our clients, guiding them through the event-planning process from start to finish. Event Hosts monitor guest expectations, anticipate guest needs, and help fulfill guest requests by coordinating with their fellow center employees. Active thinkers make the very best Event Hosts; they’re talented individuals who spot opportunities throughout the planning process to suggest (i.e., upsell) special “guest experiences” and additional food & beverage options to clients, on top of their current party packages.
Lane Servers inform our guests about our fine selection of food and drink and deliver desired menu selections to guests dining both in our concourse and on the lanes. These team members exhibit world-class service by taking menu orders, reviewing orders for accuracy and delivering these orders speedily, and by accepting payments and making change for our guests. Lane Servers, however, do more than just deliver food and drink; they maintain a thorough knowledge of our menu, our current promotions, and our specials. Lane Servers routinely check back with their guests—anticipating needs and exceeding expectations—all with the ultimate goal of providing the highest level of guest care.
Cook (Prep & Line)
Can you stand the heat...? Then get into our kitchen! Our Cooks prepare stand-out selections from our delicious laneside menu, following the specs from our menu manual so that we’re able to keep quality high and our costs low. As one of our Cooks, you’ll be instrumental in receiving food and supply orders, complying with health department regulations (for food handling, sanitation, and food rotation), and following local and company safety guidelines related to the cleanliness and organization of our cooking and serving areas. Occasionally you may also need to prepare special meals for catered events. Ready to spread your wings... and fry?
Our center features a full-service kitchens that generates a ton of dirty dishes every single day. That’s why we need dedicated Dishwashers to help us clean and restock those dishes so that they’re always available for our guests. As a dishwasher, you’ll collect and sanitize dishes (and utensils) in addition to cleaning kitchen equipment like grills, ovens, griddles, and prep surfaces. You’ll also operate our automatic dishwasher—loading it with soaps, monitoring its temperature, and reporting any breakdowns. (On occasion, you may also have to roll up your sleeves and clean dishes the old-fashioned way—by hand.) Sure, it’s a dirty job—and we need somebody amazing to do it. Is that you? Also, you will be asked to take food orders out on delivery to the customers home from time to time.
Phone Girl/Food Runner
Our Food Runners are light on their feet and always at the ready to help serve our guests, assisting in the delivery of F&B items, reviewing orders for accuracy, and coordinating with lane captains and lane servers to ensure that guest expectations have been met (or exceeded) at every turn. Our Food Runners respond to all customer questions and requests promptly and courteously, keep dining and lane seating clean and organized, and bus tables both on the lanes and in the concourse area. When the phone rings you will have to place in the guests requests accurately and determine if they are for pickup or delivery.
Can you make a mean margarita? Do you mix and pour like there’s no tomorrow? Do you like the idea of working a bar that’s not your typical bar? If so, then you might be one of our next great laneside bartenders. Our Bartenders are responsible for preparing and serving alcoholic and non-alcoholic beverages, as well as items from our signature menu. Successful members of our bar staff will mix drinks according to our own in-house standard and seize upon every opportunity to upsell, making friendly recommendations to our guests. As one of our bartenders, you’ll be sure to comply with all alcohol service regulations and provide responsible alcohol sales and service to our guests.
Shift Leaders supervise center employees as the resident “managers-on-duty” when the center’s Owner, General Manager, or
Assistant Manager is not on-site, overseeing cash accountability and key control. Shift Leaders are mentors to our staff—setting high standards for service, coaching associates when necessary, and working with our management team to ensure that our service model being is adhered to and executed properly. Shift Leaders are highly visible to our customers and employees—especially during our busiest times—providing personalized customer service, addressing customer complaints, and resolving issues between employees as needed. And, in case you were interested, shift leaders who make a name for themselves also make great candidates for assistant management opportunities.